Terms & Conditions ojol500 – Full Rules & Guidelines for Malaysian Members

1Definitions and Interpretation

In the Terms & Conditions ojol500 in this document, the following words and phrases carry the meanings stated below unless the context requires otherwise:

2Member Eligibility

To be eligible to register and use the ojol500, you must meet all of the following requirements:

• Be at least 18 years on the date of registration;
• Must be an individual, not a company, organization, or other legal entity;
• Have full legal capacity to enter into a binding agreement under applicable law;
• Not currently subject to a voluntary or mandatory self-exclusion from any gambling platform;
• Not act as an agent or proxy for any ineligible third party;
• Registering for personal use only and not for any commercial purpose.

3Account Registration

The registration process at ojol500 requires members to provide accurate, complete, and up-to-date information. Each member is permitted to hold only one account.

• You must provide your full name, an active Malaysian phone number, and a valid email address during registration;
• It is your responsibility to ensure that all information provided is accurate. ojol500 is not liable for any losses resulting from inaccurate information;
• Your account password is entirely your responsibility. Do not share it with anyone, including staff. ojol500;
• If you suspect your account has been compromised, please contact the ojol500 immediately;
• Creating multiple accounts — whether using different names, email addresses, phone numbers, or IP addresses — is strictly prohibited and may result in the closure of all associated accounts and the freezing of balances.

4Deposits & Payment Methods

ojol500 accepts deposits via Malaysia's major digital payment methods. All transactions are conducted in Malaysian Ringgit (RM).

• Accepted deposit methods include: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, as well as FPX online banking via Maybank2u, CIMB Clicks and other local banks;
• The minimum deposit amount is RM 10 for most payment methods;
• ojol500 does not charge any deposit fees. However, your e-wallet provider or bank may apply their own charges;
• Deposits must be made from a bank account or e-wallet registered in the same member's name. Third-party deposits are not accepted;
• ojol500 reserves the right to decline or return any deposit suspected of involving fraud, money laundering, or other illegal activity;
• All deposits used for gameplay are non-reversible and non-refundable.

5Withdrawals

Withdrawals from account ojol500 may be made at any time, subject to the following conditions:

• The minimum withdrawal amount is RM 30 for most withdrawal methods;
• Withdrawals may only be made to a bank account or e-wallet registered under the same member's name — no third-party account withdrawals are permitted;
• Members may be required to complete an identity verification process (KYC) prior to their first withdrawal or for withdrawals exceeding certain limits;
• Standard withdrawal processing times are within 5–30 minutes for e-wallets and up to 2 hours for bank transfers;
• VIP Gold and Diamond members enjoy express withdrawals processed within 15 minutes;
• Bonus funds that have not met the wagering requirement cannot be withdrawn. Only real money is eligible for withdrawal;
• ojol500 reserves the right to suspend or withhold any withdrawal suspected of involving fraudulent activity or a breach of terms while an investigation is carried out.

6Bonus & Promotions

All promotions offered by ojol500 – including welcome bonuses, daily cashback, sports rebates, free spins, and seasonal promotions – are subject to the following terms and conditions:

• Each promotion has its own wagering requirement, as specified in the respective promotion's terms and conditions;
• Only one deposit promotion may be active at a time unless otherwise stated;
• Unused bonuses will expire automatically once their validity period ends;
• ojol500 reserves the right to withdraw, modify, or discontinue any promotion at any time without prior notice;
• Members found to have abused promotions — including creating multiple accounts to repeatedly claim bonuses — will forfeit all related bonuses and winnings and risk having their account closed;
• Winnings from free spins are credited at the value specified in the relevant promotion's terms;
• All bonus claims are final and cannot be directly converted to cash without fulfilling the wagering requirements.

7Game Rules

Member ojol500 agree to comply with all applicable game rules, including those specific to each game category:

• Slots & Digital Games: All outcomes are determined by an independently audited Random Number Generator (RNG). Results are final and cannot be contested;
• Live Casino: Table rules are determined by the dealer and studio operator. The outcome of any physical action by the dealer is final;
• Sports Betting: All bets are settled based on official results announced by the relevant sporting body. Bets on EPL football, Malaysia Super League, badminton, and e-sports follow the rules of their respective sports;
• Lottery: Results are announced at the designated time and are final;
• In the event of a technical disruption during gameplay, ojol500 reserves the right to void the relevant match and return the stakes to the member;
• Confirmed bets cannot be cancelled or modified by the member.

8Prohibited Member Conduct

Members are strictly prohibited from doing any of the following while using the platform: ojol500:

• Using automated software, bots, scripts, or any tool that provides an unfair advantage in gameplay;
• Exploiting any bugs or technical errors in the system to gain unauthorized advantages;
• Colluding with other players to cheat or manipulate game outcomes;
• Engaging in money laundering or using the platform ojol500 for unlawful financial activities;
• Using another person's credit card or bank account without their explicit authorization;
• Abusing, threatening, or harassing staff or other members;
• Sharing or selling account access to another party.

9Account Closure & Suspension

ojol500 reserves the right to close, suspend, or restrict any member account for the following reasons:

• Breach of any provision under these Terms & Conditions;
• Fraud, attempted fraud, or suspected fraudulent activity;
• Failure to provide requested identity verification documents;
• Instructions from regulatory authorities or law enforcement bodies;
• A self-exclusion request submitted by a member through the responsible gaming program.

Members may also voluntarily close their account at any time by contacting the customer support team. ojol500. Any remaining balance (after deducting any ineligible bonuses) will be returned to the member within a reasonable timeframe.

10Liability Limit

To the extent permitted by law, ojol500 shall not be liable for:

• Any direct or indirect financial losses incurred by a member as a result of gaming activity;
• Service disruptions caused by system maintenance, cyberattacks, or circumstances beyond our control;
• Losses arising from inaccurate information provided by the member during registration;
• Unauthorised access to a member's account resulting from the member's failure to keep their password secure;
• Game results that have been verified and are final.

Maximum liability amount ojol500 to any member under any circumstances shall not exceed the total net deposits made by that member in the 30 days preceding the claim.

11Privacy & Data Protection

Collection, use, and protection of members' personal information ojol500 is subject to our separate Privacy Policy. By agreeing to these Terms & Conditions, you also agree to our Privacy Policy.

• We collect personal information as necessary to provide our services, verify identity, and comply with legal requirements;
• Your information is protected with 256-bit SSL encryption and will not be shared with third parties without your consent, except as required by law;
• You have the right to access, correct, or request deletion of your personal data by contacting us through the provided channels.

12Governing Law & Dispute Resolution

Terms & Conditions ojol500 is governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms & Conditions shall be resolved through negotiation between the parties within 30 days from the date the dispute arises.

• If a dispute cannot be resolved through negotiation, it may be referred to arbitration or the relevant court;
• Members agree not to initiate any legal action in relation to game outcomes that have been confirmed and are final;
• These Terms & Conditions constitute the entire agreement between the member and ojol500 and supersedes all prior agreements relating to the same subject matter;
• If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.